منصة قلاري للإدارة السحابية

Dear customer, we are pleased to inform you of our policy in case you wish to return or exchange Your device according to the following rules:

Return and exchange policy

- You can return or exchange your new device within 7 days when purchasing from the Hal website Not to be used and to be in good condition The original, along with presenting the original/electronic purchase invoice, provided that the customer bears the cost of the policy Shipping.

- Return or exchange is accepted after deducting 30% of the device value.

- It is required to return the original box/carton (without any damage), the instruction booklet and all accessories. Included in addition to any gift card, other gifts or offers included.

Refund methods and time period

. Amounts will be returned in the same way they were paid Refunds via credit cards take 7 to 14 business days depending on the customer's bank

General conditions

. Devices purchased through the installment program cannot be returned and can only be exchanged for the same or higher value and in accordance with the conditions mentioned above. The customer bears the cost of the shipping bill for delivering the device when requesting its return or exchange. .

If the included gifts are used, we regret that the device cannot be returned or exchanged. . The customer's purchase of the device and receipt of the invoice is considered implicit approval of the condition of the device, and he has no right to claim any missing attachments or accessories after that.